Refund policy

Refund & Returns Policy — Savile & Co.

At Savile & Co., we want you to love what you wear. If you are not completely satisfied, you may request a return within 14 days of receiving your order.

Eligibility

• Items must be unused, unwashed, and in original condition with tags attached.
• Original packaging must be intact.
• Final sale, personalized, and intimate items are not eligible.

How to Request a Return

1. Email support@savileandco.com with your order number and reason for return.
2. You will receive a return label and instructions within 2 business days.
3. Ship the item back using the provided label.

Refunds

Once we receive and inspect your return, we will issue a refund to your original payment method within 5-10 business days. You will receive an email confirmation. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

Need a different size or color? Contact us at support@savileandco.com and we will arrange the exchange, subject to availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos. We will replace it or issue a full refund at no additional cost.

Contact

Savile & Co. Customer Care · support@savileandco.com